Full transparency
Your information is handled with the utmost confidentiality at Mushfile. This policy explains where your data goes, who can access it, and what rights you have.
Key Highlights at a Glance
Before reading further, here are six key points to know.
Every data transfer you make is protected by 256-bit SSL encryption. This banking-grade technology makes your information completely unreadable to anyone outside the connection.
Mushfile never sells your personal information. Your data is never shared with advertisers or third-party commercial entities.
Your bKash number or bank details are not stored directly on Mushfile's servers. They are sent directly to an encrypted payment gateway.
Mushfile obtains your explicit consent before collecting any data beyond what is strictly necessary. You can withdraw that consent at any time.
You may request that Mushfile delete your personal data. We are obligated to comply unless there is a legal requirement to retain it.
Mushfile's AI system continuously monitors your account for unusual activity and automatically takes precautionary action if anything suspicious is detected.
By accessing Mushfile or creating an account, you agree to this Privacy Policy. This policy has been written in plain language so every member can clearly understand what Mushfile does — and does not do — with their information.
This privacy policy applies to all Mushfile services — the main website, mobile app, live chat, email communications, and any other channel through which Mushfile interacts with you. If you are under 18, please do not use this platform.
Mushfile only collects information that is necessary for providing services, maintaining security, and meeting legal obligations. No data is collected without a valid reason.
Mushfile never stores your full payment card number or bank PIN. Payment details are processed securely through payment gateway services, not on Mushfile's own servers.
Mushfile uses the information it collects for a few specific purposes. Each purpose is clearly outlined below — no ambiguity.
Mushfile analyzes usage data to improve its services. This analysis is kept strictly confidential, and the results are never linked to your personal identity or shared with third parties.
Mushfile does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.
Once the legal retention period ends, Mushfile securely deletes or anonymises your data. Anonymised data may be used for research aimed at improving our services.
Mushfile uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience and maintain the security of the site.
Non-essential cookies are only activated with your consent when you first visit the site. You can manage cookie preferences through your browser settings at any time, though some features may become unavailable as a result.
Mushfile uses multiple layers of security to protect your data. These work together to form a strong, comprehensive defence.
You have a number of rights over your personal data on Mushfile. These rights are recognised under international data protection law and Mushfile's own policies.
You can request to view the information Mushfile holds about you. Responses are typically provided within 30 days.
If any of your information is incorrect, you can request a correction. Many details can also be updated directly from your account settings.
You can request to close your account and have your data deleted. However, certain information may need to be retained until the legal retention period expires.
You can object to your data being used for marketing or profiling purposes. Such requests will take effect immediately.
You can request a portable copy of your data — typically provided in JSON or CSV format.
In certain circumstances, you can request a temporary restriction on the processing of your data.
To exercise any of these rights, email Mushfile support at: support@mushfile.best. Requests are typically responded to within 7 to 30 business days after your identity has been verified.
Mushfile strictly prohibits account registration for anyone under 18. We do not knowingly collect information from minors. If a minor is suspected of having created an account, Mushfile will immediately close that account and delete all associated data.
If you have children at home, we recommend using parental control software on your device. Be careful about handing your device to others while logged in to Mushfile. If you have any concerns regarding a minor, contact Mushfile support directly — we will act promptly.
Mushfile may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will reflect the revision. For significant changes, registered users will be notified in advance via email or SMS.
If you have questions about any part of this policy or wish to exercise your rights, please contact us through the following:
Security standards
Ratings across Mushfile's various security layers, based on independent security assessments.
* Based on independent third-party cybersecurity audits, 2026.
International standards
Mushfile follows internationally recognised standards for data protection.
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Frequently Asked Questions